---
title: Issue connecting your Remote with your Yellowpop Dimmer
description: Issue connecting your Remote with your Yellowpop Dimmer
---

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# Issue connecting your Remote with your Yellowpop Dimmer

If you are struggling to use your remote with your Yellowpop Dimmer, please follow the below steps to make sure everything is well connected :

1\. Make sure what the Dimmer Box is connected **between** the Sign and to the Power Supply.

 2\. Please make sure you have put 2 AAA battery inside the remote

 ![Remote Dimmer 2](https://help.yellowpop.com/hs-fs/hubfs/Remote%20Dimmer%202.png?width=688&height=405&name=Remote%20Dimmer%202.png)

3\. Confirm that when pressing any button of the remote you have a red light at the top of it :

![Remote Dimmer 3-1](https://help.yellowpop.com/hs-fs/hubfs/Remote%20Dimmer%203-1.png?width=688&height=688&name=Remote%20Dimmer%203-1.png)

4\. It might happen to be that the Remote is not sync with the Dimmer box, this is how to do in 3 steps :

<iframe src="https://player.vimeo.com/video/489072123?h=9728648f56" width="640" height="1131" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

[Issue connecting your Remote with your YELLOWPOP Dimmer](https://vimeo.com/489072123) from [yellowpop](https://vimeo.com/user123441189) on [Vimeo](https://vimeo.com).

 

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